ID requirements

If you would like us to provide mail handling services, we are required by legislation to obtain the following identification for one responsible Owner, Partner or Director within the organisation.   

Please begin to collate your ID requirements as soon as you have completed your on-line purchase so as not to delay the start date of your mail handling service. Please note we are only able to commence mail handling services once we have received and confirmed all the required documentation. This information is required for mail handling agreements only.

We require either original documents or self-certified copies from the list below.  If you would like to self-certify your documents, please state "I hereby certify that this document is a true copy of the original", sign and date the document. 

Please send all documents to virtualoffices@eogroup.com or post to The Virtual Offices Sales Team, Executive Offices Group, 33 St James's Square, London SW1Y 4JS.

Required Document Accepted Forms of Identification

1. Photo Identification

Passport (preferred)

Driving Licence

National Identity Card

HM Forces Identity Card

Student Card (current)

Employment Identification Card

Disabled Drivers Blue Pass

2. Proof of Personal Address

3. Proof of Registered Office Address

4. Proof of Principal Place of Business if different from any of the above addresses

Choose one of the following (document must be less than three months old):

HM Revenue and Customs Notice of Coding (preferred)

Telephone Bill

Gas, Water, Electricity Bill or Television Licence

Mortgage Statement

Council Tax Bill

Pay Slip

Valid Insurance Certificate

Bank/Building Society Statement (includes credit card/store card bill)

Financial Statement (e.g. pension endowment)

Where limited companies are registered to an accountant or solicitor, we can accept an original letter from the accountant/solicitor confirming this. This should be sent to the address detailed above.

London Local Authorities Act - Guidance for Businesses

New provisions controlling mail forwarding businesses are contained in section 75 of the London Local Authorities Act 2007 and came into force in Westminster on 7 January 2008. The legislation requires all mail forwarding business to register with the local authority and keep records of all clients who use their services.  In order that we comply with the legislation, we are required to obtain the information outlined above and keep records for at least a year after the end of an agreement.  This information will be made available for inspection to the police or any authorised officer on request.  It is a criminal offence for a person to fail to comply with the provisions of section 75 or to furnish false information.  In relation to the investigation of an offence, Trading Standards Officers have the power to enter premises and inspect and seize goods and documents.  The maximum penalty for committing an offence is a fine not exceeding £5000 on summary conviction.  We carry out basic checks to make sure that documents have been fully completed and signed but we do not have the statutory power or capability to verify the accuracy of the information that corporate entities send to us.  We accept all information that such entities deliver to us in good faith and place it on our record.